PRIVACY POLICY

 

Last updated: 1.2.2026.

Longstoryshort agency is committed to protecting the privacy and personal data of its users. We process personal data in accordance with applicable regulations, including the General Data Protection Regulation (EU) 2016/679 (GDPR) and relevant laws of the Republic of Croatia.

This Privacy Policy explains what personal data we collect, for what purposes, on what legal basis, how we protect such data, and what rights you have as a data subject.

1. Data Controller

Name: Longstoryshort
Registered address: ___ [address]
Email: hello@looongstoryshort.com
OIB / Company ID: ___ (if applicable)

For all questions regarding the processing of personal data, you may contact us using the details above.

2. Personal Data We Collect

We may collect and process the following personal data:

  • first and last name

  • email address

  • phone number

  • company name (if applicable)

  • content of messages sent via contact forms or email

  • IP address

  • technical data about the device, browser, and use of the website

  • data collected through cookies

We do not collect special categories of personal data as defined by the GDPR.

3. Purpose of Processing

We process personal data solely for legitimate and clearly defined purposes, including:

  • responding to inquiries and communicating with users

  • preparing offers and entering into business relationships

  • providing digital marketing services, website development, and related services

  • maintaining business relationships with clients

  • sending business or informational communications (where consent has been given)

  • analyzing website usage to improve content and functionality

  • ensuring the security of the website and IT systems

4. Legal Basis for Processing

Personal data is processed on one or more of the following legal bases:

  • the user’s consent

  • performance of a contract or steps taken prior to entering into a contract

  • compliance with legal obligations

  • legitimate interests of the Agency, provided such interests do not override the rights and freedoms of the data subject

5. Cookies

Our website uses cookies for the purpose of:

  • ensuring basic website functionality

  • analyzing traffic and performance

  • improving user experience

Users may manage cookie settings at any time through their browser settings or via the cookie banner. Detailed information is available in our separate Cookie Policy.

6. Sharing of Personal Data with Third Parties

Personal data may be made available to trusted third parties only where necessary for the provision of services, including:

  • hosting and IT service providers

  • analytics and performance measurement tools

  • email communication and marketing platforms

All partners are contractually obligated to protect personal data in accordance with the GDPR. Where personal data is transferred outside the European Union, appropriate safeguards are ensured.

7. Data Retention Period

We retain personal data:

  • for the duration of the business relationship

  • until consent is withdrawn, where processing is based on consent

  • in accordance with applicable legal requirements

  • for as long as necessary to fulfill the purpose of processing

After the retention period expires, personal data is deleted or anonymized.

8. Data Subject Rights

You have the right to:

  • request access to your personal data

  • request correction of inaccurate or incomplete data

  • request deletion of personal data

  • request restriction of processing

  • request data portability

  • object to the processing of personal data

  • withdraw consent at any time

To exercise your rights, you may contact us via email. You also have the right to lodge a complaint with the competent supervisory authority – the Croatian Personal Data Protection Agency (AZOP).

9. Data Security

We implement appropriate technical and organizational measures to protect personal data, including:

  • SSL encryption

  • secure and reliable hosting environments

  • restricted access to personal data

  • regular system maintenance and security updates

10. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy at any time. Any changes will be published on this website along with the updated effective date.

11. Contact

For any questions regarding this Privacy Policy or the processing of personal data, please contact us at:

hello@looongstoryshort.com

 
Main logo